Terms & conditions.

I General provisions

1. 1.1. The General Terms and Conditions (hereinafter referred to as GTC) apply to the organization and conduct of The Nomad Escape events (hereinafter referred to as „Event”), organized by TNE Network LTD, established in 85 Great Portland Street, First Floor, London, W1W7LT, England, United Kingdom, registered with identification number 13081247 (hereinafter referred to as “TNE”, ”Host”, ”Organizer”, ”Us” or ”We”) and contain the provisions which each participant commits to comply with.
2. 1.2. The Product Buyer or Participant declares to have read and understood and undertakes to comply with the GTC and the Privacy and Cookies Policy available on the Site, and completely understands that is waiving certain rights which he has against the releasees.
3. 1.3. GTC are valid indefinitely. The Product Buyer or Participant agrees that TNE has the right to unilaterally amend these GTC, without need for previous notification. Should the GTC be amended, the respective amendments shall take effect immediately after publication on the Website. TNE stipulates that the GTC can be amended after the purchase of the Product. TNE recommends Participants to monitor the changes to these GTC.

II Legal relationship

1. 2.1. GTC will apply to all Product Buyers and Participants at the Event. It is the Product Buyer and Participant responsibility to read, understand and comply with these GTC.
2. 2.2. GTC should be read together with the Privacy and Cookies Policy. These GTCs present the rights and obligations arising from receiving an Order Confirmation, buying Products and participating in the Event and the relations established between TNE and the Product Buyer and Participants.
3. 2.3. By receiving an Order Confirmation, buying Products and participating to the Event, the Product Buyers and Participants accept and agree to the compliance of:
   1. a) these GTCs and any accompanying obligations and responsibilities. Any Product Buyer and Participant who breaches these GTC may be liable for legal action or refusal of entry to the Event;
   2. b) the security arrangements, notices, requests or announcements displayed or given by the Host or Authorities;
   3. c) all laws and regulations of the country where the Event takes place.
4. 2.4. Product Buyer and Participant agrees to indemnify the Organizer for any and all damage, loss, liability or injury that those parties suffer or may suffer as a result of Product Buyer and Participant failure to comply with these GTC.

III Products and services

1. 3.1. We offer various products or services to our clients. Each product or service is described in detail on the website with the essential information for purchase, as well as the related price.
2. 3.2. Regarding the Events organized by us, we offer various packages that may include accommodation and meals that will be delivered by our contractual partners accordingly.
3. 3.3. TNE is not responsible for transporting participants to any of the locations of the Events. To the extent any such transportation is necessary, the Participant shall be solely responsible for arranging it. In certain situations, TNE can make suggestions that are at the discretion and expense of the participant.
4. 3.4. Personal arrangements including travel, subsistence and accommodation relating to the Event which have been arranged by the Participants at their own risk. The Organiser will not be liable for the payment or any compensation of personal expenses related to the Event.
5. 3.5. Each Participant is solely responsible for complying with all immigration, customs and legal requirements of any relevant authority for entry into the country where the event takes place (including, but not limited to, obtaining an entry visa or permit of any kind). In relation to the Event, no exchanges, refunds or replacements of Products will be given to a Participant for failure to comply with such requirements or his or her inability to obtain (or his or her denial, cancellation, expiration or revocation of) an entry visa or permit, for any reason whatsoever. Each Participant is advised to review all immigration, customs and legal requirements for entry into the country where the Event takes place prior to purchasing any Product(s) for Event.
6. 3.6. We reserve the right to make changes to the Event or retreat itinerary, including accommodations, activities, and schedules, at our discretion. We will make reasonable efforts to inform participants of any significant changes in advance.

IV Methods of payment

1. 4.1. Product Buyers will be able to purchase Products by paying the Price made available on the website, online by bank card on the website. The price of the Products will be paid online, at the time of placing the Order, using a bank card through the secure STRIPE platform, in complete safety. To complete the transaction, you will enter the data requested by the payment processor necessary to authorize the transaction.
2. 4.2. A transaction fee of the payment processor of 2.9% is applied to every payment and is included in the price on the website.
3. 4.3. The Organizer reserves the right to change the exchange rate and the price of Products without the need for prior notification. Changing the Product price does not apply to those items that were already purchased at the time of the change.

V Other taxes and services related to tickets

1. 5.1. The final price paid by the Product Buyer will consist of the base price of the ticket and in addition it will also include the administration and processing fees, VAT or other taxes that may correspond.

VI Products purchase and return policy

1. 6.1. Registration for events and retreats is subject to availability. Payment is required at the time of booking to secure your spot. To reserve a spot, we require a minimum 50% deposit of the full program cost. The full Event cost is calculated based on the package chosen by the Product Buyer.
2. 6.2. An Order Confirmation will be provided to the Product Buyer after a successful Order via email. It is the Product Buyers responsibility to a) provide with a working, correct email address and b) to check their Inbox for the email containing the Order Confirmation/Product. The Product will be sent to the Product Buyer, by the same email address as the Order Confirmation, prior to the event start date.
3. 6.3. Upon purchase and receipt of your Order Confirmation or Product, please check it carefully as mistakes cannot always be rectified.
4. 6.4. In the event the Product Buyer cancels within twenty-four (24) hours from the submission of the payment (either in full or as initial deposit), 95% of the amount paid shall be refunded.
5. 6.5. In the event the Product Buyer cancels the booking between the submission of the payment and forty-five (45) prior to the start of the program, 80% of the full ticket price will be refunded; the other 20% will be forfeited to cover the administration costs – i.e., costs entailed in reliance upon the participation.
6. 6.6. In the event the Product Buyer cancels the booking within forty-five (45) days prior to the start of the program, all payments are non-refundable. No exceptions shall be made.
7. 6.7. There is an administration cost of Euro 100 when the Product Buyer reschedules the date of his participation within thirty (30) days prior to the start of the program. The Product Buyer recognizes and agrees to the responsibility of this amount.
8. 6.8. In the event the Product Buyer wants to make use of a customized payment plan, there will be a 20% fee on top of the package cost applied, to cover the administration costs.
9. 6.9. In the very unlikely case that TNE cancels any retreat due to too few participants, TNE will notify Participants thirty (30) days in advance of the Event start date and issue a full payment refund or keep the deposit for participation to a future event.
10. 6.10. There will be no refunds or discounts for arriving late, leaving early, flight cancellations, or travel delay.
11. 6.11. The Product Buyer can choose to receive a voucher instead of a refund at the full amount for a future program with us.

VII Prohibitions regarding the products

1. 7.1. Products purchased from sources other than Site are at the Product Buyer’s own risk and may be invalid.
2. 7.2. It is strictly forbidden to sell or buy products and it is not recommended to buy products or services except through the official website or authorized ticket sales platforms.
3. 7.3. Failure to comply with these provisions will result in the cancellations of the commercialized products and the prohibition of access to the Event by the responsible persons.
4. 7.4. Also it is strictly forbidden to transmit or post a unique series of tickets and / or order confirmations on social networks or other websites of this kind (e.g Facebook).
5. 7.5. THE ORGANIZER CANNOT GUARANTEE THE VALIDITY OF ANY PRODUCTS THAT ARE NOT PURCHASED THROUGH THE SITE. IF ANY FRAUD IS DISCOVERED, THE ORGANIZER RESERVES THE RIGHT TO CANCEL THAT PRODUCT AT ANY TIME.
6. 7.6. The Organizer reserves the right to resort to legal means to sanction those who will be found to carry out such activities, as well as to cancel the respective Products.
7. 7.7. Products may be used for commercial purposes, such as for organizing promotional campaigns, offering tickets as prizes for competitions, etc., only with the prior written consent of the Organizer. Failure to comply with this obligation will lead to the cancellation of Products used for commercial purposes and oblige the persons responsible to repair the damage thus created. At the same time, the organization of promotional campaigns by using Products, without the prior written consent of the Organizer, constitutes the infringement of the intellectual property rights regarding the TNE Brand.

VIII General rules for access to the events

1. 8.1. Entrance to the Event is possible only through the established places and times, exclusively for the Participants.
2. 8.2. Access to the Event Area will be made according to the type of product purchased.
3. 8.3. At the request of the security team or representatives of the Organizer or other competent authorities, the Participant has the obligation to present the access documents and identity documents.
4. 8.4. In order to ensure the safe running of the Event, TNE reserves the right to restrict the type of objects and devices that may be brought to the Event area. Therefore, it is forbidden to enter the Event with objects or substances that could endanger the safety of other participants or would present a danger to the safe conduct of the event, including but not limited to drugs, alcohol, knives and so on.
5. 8.5. The Organizer is not responsible for the goods of the Participants or for any damage caused to them.

IX Behaviour during the event

1. 9.1. Participation in our Event is contingent upon:
   1. a. The Participant agrees to take the most sensible approach to risk management while participating in the Event;
   2. b. The Participant is in good health and has no medical condition that will impact your ability to participate in the program; and,
   3. c. The Participant is responsible for and able and willing to take care of your own safety and his own possessions while participating in the Event.
2. 9.2. The Events are a network and business program organized by TNE. The Product Buyer shall not engage in any illegal activity, or any other activity to discredit the Host, our members or affiliates, including but not limited to, use of drugs, drunken and/or disorderly conduct and general misconduct, including without limitation, violations of the local criminal code.
3. 9.3. Participants are responsible for notifying us of any dietary restrictions, allergies, or health conditions, illness, phobias, limited swimming ability, allergies or anything that can affect your productivity, performance when booking. We will make reasonable efforts to accommodate these requests but cannot guarantee their fulfillment and can not be held responsible for this.
4. 9.4. Participants are expected to conduct themselves in a respectful and considerate manner throughout the event or retreat. Disruptive or inappropriate behavior may result in removal from the event without refund.
5. 9.5. Participants are responsible for their own health and safety during the event or retreat. It is advisable to obtain travel insurance that covers medical emergencies.
6. 9.6. In the Event Areas, visitors have the obligation to refrain from all actions, statements or behavior that may endanger the life, health or physical integrity of other persons or which may violate their personal rights.
7. 9.7. The Participant or his affiliates/invited staff can be held liable for any damage to the Venue outside of what is considered “normal wear and tear.” Any aesthetic, electrical, structural, or mechanical damages caused by the Participant. Damages will be assessed by an independent contractor appointed by the Venue and participants agree to pay the amount quoted by the contractor for any repairs.
8. 9.8. In particular for a proper development of the Event, the Participants also have the following obligations:
   • to immediately communicate to the security team@thenomadescape.com and/or the Organizer’s representatives any situation that they have good reason to consider as a danger to security and health;
   • to comply with the provisions of safety and health legislation and their enforcement measures;
   • to comply with the laws in force regarding smoking in closed spaces (smoking in closed spaces in the Event Area is strictly prohibited).

X Acceptance of risk

1. 10.1. SOME ACTIVITIES AS PART OF THE EVENT MAY BE DANGEROUS, ADVENTUROUS AND REQUIRE PHYSICAL ACTIVITY, AND THEREFORE, PARTICIPATION MAY BE DANGEROUS. DURING ACTIVITIES YOU WILL BE VISITING PLACES WHERE THE DANGERS AND CHALLENGES WILL BE GREATER THAN THOSE PRESENT IN DAILY LIVES. THERE IS A HIGHER DEGREE OF PERSONAL RISK DUE TO PARTICIPATION IN THE EVENT. THE PARTICIPANT RECOGNIZES AND ACCEPTS THIS RISK AND EXPRESSLY AGREES THAT ANY SUCH RISK IS SOLELY ASSUMED BY HIM.
2. 10.2. THE PARTICIPANT AGREES THAT HE HAS BEEN ADVISED OF THE RISKS ASSOCIATED WITH THE ACTIVITIES AND VOLUNTARILY CHOSE TO PARTICIPATE IN THE EVENT FULLY ACCEPTING LIABILITY FOR ANY SUCH RISKS THAT MAY CAUSE PERSONAL INJURY, DEATH, PROPERTY DAMAGE OR ECONOMIC LOSS, AND IN TURN WAIVING ANY SUCH LIABILITY TO US.
3. 10.3. WE STRONGLY RECOMMEND THAT YOU OBTAIN TRAVEL INSURANCE BEFORE JOINING OUR PROGRAM. Your travel insurance should include (without limitation) coverage against epidemics, pandemics, personal accident, death, medical expenses and emergency repatriation. We also strongly recommend your insurance covers cancellation, curtailment, personal liability and loss of luggage and personal effects.
4. 10.4. SHOULD THE PARTICIPANT IGNORE THE PRECEDING PARAGRAPHS AND FILE ANY CLAIM AGAINST US, HE HEREBY AGREES TO DEFEND, INDEMNIFY AND/OR HOLD US HARMLESS. PARTICIPATION IN OUR EVENT IS EXPRESSLY CONTINGENT UPON THE FOREGOING.

XI Recordings carried out within the event

1. 11.1. BY PURCHASING A PRODUCT OR TAKING PART INTO AN EVENT, THE PRODUCT BUYER AGREES TO BE PHOTOGRAPHED, FILMED OR RECORDED BY THE ORGANIZER OR ANY THIRD PARTY OPERATING ON THE BEHALF OF THE ORGANIZER, AT THE EVENT OR AT THE IMMEDIATE SURROUNDINGS OF THE VENUE.
2. 11.2. Furthermore, by purchasing a Product or taking part into an Event the Product Buyer waives all rights in any photographs, video or audio recordings of you at the Event or the immediate surroundings of the entrance to the venue (the “Recorded Material”) made by the Organizer or any third party operating on the behalf of the Organizer or venue management. You hereby agree that the Organizer or any third party operating on the behalf of the Organizer may use such Recorded Material in any way they deem fit, without restriction, approval from, or recompense to the Participant.
3. 11.3. The Host holds the rights of image over the entire Event and may use the photo and video images taken both by its own staff and by the participants, in various materials made during the Event.
4. 11.4. Participants acknowledge that TNE, its contracted Partners as authorized by TNE, associates, partners, members of the press, other Visitors and other Third Parties may produce sound and image recordings of the Event. Therefore, Participants, by purchasing a Product and virtue of their participation in the Event, grant to the Organizer, the permission of the recording and publication of their image, appearance and actions.
5. 11.5. Therefore, Participants, by purchasing a Product and virtue of their participation in the Event, grant to the Organizer the permission of the recording and publication of their image, appearance and actions.
6. 11.6. The Participants expressly note that TNE may:
   1. i. record the Event, the classes and any programs within the Event;
   2. ii. copy the recordings and distribute them on image-bearing media, any broadcast them or otherwise make them public and may do so in a manner repeatedly including by informing the public about the Event, concerts and programs, by means of cable data transmission or by any other means (i.e through YouTube), so that members of the public can individually choose the place and time of access.
7. 11.7. Participant further releases the Content Creators, their parent company, clients, subsidiaries, affiliates, officers, agents, servants, or employees (“Releasees”) from any claims for remuneration associated with any form of damage, foreseen or unforeseen, associated with the proper commercial or artistic use of the Content.

XII Limitation of liability and force majeure

1. 12.1. Within the Event, the Organizer has the right to make any changes to the program unilaterally, depending on different situations that may occur during the course of the Event.
2. 12.2. TNE reserves the right to modify, restructure and further develop the Event, the Services and Products offered within the Event, at its choice. Participants have no right to make any claims against TNE in respect to these modifications, restructuring of further developments.
3. 12.3. TNE will make every effort to provide the programs and Services previously communicated and, if their offering becomes impossible, to replace the canceled program or the Service previously communicated with another program or Service.
4. 12.4. If the authorities request the suspension or closure of the Event for reasons of unforeseeable circumstances or force majeure, the Event or part thereof will be canceled / suspended and the Organizer cannot be held liable for this closure / suspension.
5. 12.5. Participants expressly note that they may also purchase Products and Services in connection with the Event, which are offered by other Contracting Partners, and both by TNE. In such cases, the contract is concluded directly between the Participant and the Contracting Partner, and the rights and obligations arising from the legal relationship apply exclusively to the Visitor and the Contracting Partner.
6. 12.6. TNE does not assume responsibility for damages arising from or suffered in connection with the purchase or use of Services and Products provided by Contractual Partners or for damages of any nature suffered by visitors as a result of participating in artistic moments or subsidiary activities within the Event.
7. 12.7. PARTICIPANTS WILL TAKE PART INTO THE EVENT EXCLUSIVELY AT THEIR OWN RISK, BEING LIABLE FOR DAMAGES SUFFERED BY THEM OR CAUSED TO OTHER PARTICIPANTS IN THE EVENT PREMISES.
8. 12.8. TNE is not responsible for any damage that may occur outside the Event Area or on the way to or from the Event Zone.
9. 12.9. TNE HAS THE RIGHT TO TERMINATE WITH IMMEDIATE EFFECT THE LEGAL RELATIONSHIP WITH THE PARTICIPANT WHO HAS VIOLATED ANY PROVISION OF THE PRESENT GTC IN CONNECTION WITH THE EVENT. In such a case, TNE may invalidate the participant’s ticket and the participant will be forced to leave the Event. TNE also reserves the right to refuse the purchase of a new ticket by the respective Participant, for the entire duration of the Event or if he obtains a ticket to the Event, to refuse his access to the Event, without granting him any right of compensation.
10. 12.10. The Participant consents to be granted the medical treatment that may be deemed advisable in the event of an injury, accident, or illness during the Event and completely exempts from liability TNE and all the persons involved or providing such medical treatment from all responsibility for any such actions.
11. 12.11. The participants assume full responsibility for the ability to participate physically / mentally in various activities within the Event. We recommend carrying out specialized medical checks before participating in activities that require a high level of effort.
12. 12.12. The value of the purchased tickets will not be refunded in case of cancellation or postponement of the Event by the Organizer for causes that fall under force majeure or that are due to any unforeseeable circumstances.
13. 12.13. The dates of the Event can be unilaterally modified by the Organizer in case of unforeseeable circumstances and force majeure without any obligation to reimburse the ticket price to the Product Buyer.
14. 12.14. The Organiser reserves the right to modify the list of speakers participating in the Event, both before and throughout the Event. Tickets give the buyer access to the Event as a whole and not to a specific speaker or class.
15. 12.15. Please note that the schedule is always subject to change due to unforeseen circumstances that could include, without limitation, weather damage, endangerment; an act of god; war; cancellation by necessary third-party vendor/businesses and so on. The participant assumes the risk as it relates to any cancellation and/or schedule change and expressly agrees to waive any potential claims of any sort against us.
16. 12.16. Access may be temporarily restricted to meet the safety regulations in force for certain locations.
17. 12.17. In the event of any injury or your death caused wholly or partially as a result of or in connection with any act, omission, default, failure, or error on the part of the Indemnified occurring wholly or partially during the course of the Event, You agree that Your estate and Your personal representatives, executors or administrators indemnify and will keep indemnified the Indemnified from any loss, liability, claim or cause of action that may be brought against the Indemnified by your personal representatives, executors, administrators, dependants or any other person entitled to claim damages in respect of your death. As such, you hereby waive any rights that your heirs, assigns and/or executors may have to collect a judgement on your behalf for injury and/or death resulting in Your participation in Our Event.
18. 12.18. To the fullest extent permitted by law, any claim by you against the Indemnified is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive, or exemplary damages.
19. 12.19. You hereby waive any and all rights to any legal claims or actions against TNE network and release and discharge the Host and Host’s heirs, assigns, successors, officers, employees, agents, executors, partners, administrators or any other legal representatives along with anyone claiming through them (hereinafter, collectively, the “Released Parties”), in their individual capacity or in their business capacities, of all claims, causes of actions, liabilities, disputes, demands, damages, agreements, contracts, obligations, promises, debts, and/or accounts of any kind or any nature, whether currently known or unknown, for any damage, loss, or injury of or relating to the rental of the Venue, which Renter has or ever had or may have in the future against Host or any of the Released Parties.

XIII Intellectual property rights

1. 13.1. All content, materials, and intellectual property provided during the event or retreat are the property of TNE and may not be reproduced or distributed without prior written consent.
2. 13.2. Every information communicated during the Event or posted on the Site, as well as on various kinds of media in the Event Area, such as, without limitation, images, texts, graphics, symbols, logos, databases, etc. shall be the property of TNE and/or its Contracted Partners. All of the above shall fall within the scope of intellectual property laws.
3. 13.3. Participants and Third Parties may not use, copy, distribute, publish or incorporate in other documents or materials such markings/information in any form for the purpose of generating revenue without the express and prior written permission of TNE and/or and its Contracted Partners.
4. 13.4. The images, logos, texts of TNE’s Contracted Partners belong to them and are reproduced on the Site or in the Event Area with their approval.

XIV Disputes

1. 14.1. Any dispute, controversy, or claim arising out of or in connection with these Terms and Conditions, including any disputes relating to their existence, validity, interpretation, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
2. 14.2. The parties shall first attempt to resolve any dispute amicably through good-faith negotiations. In the event that such negotiations do not lead to a resolution within a reasonable time, either party may initiate legal proceedings in the courts of England and Wales.
3. 14.3. Both parties agree to submit to the personal jurisdiction of the courts of England and Wales and waive any objections to the exercise of jurisdiction over them by such courts.

XV Miscellaneous provisions

1. 15.1. These GTC, representing the Contract between the Product Buyer and TNE, may be assigned by the latter without the consent of the customer.
2. 15.2. The name of the chapters and the sub-titles are for reference only and should not be taken into account in the interpretation or construction of these GTC.
3. 15.3. If any of the clauses in this GTC are declared null and void, the rest of the clauses will continue to produce their effects, and the clause declared null or unenforceable will be replaced by a new clause that reflects as closely as possible the will of TNE.
4. 15.4. For questions or concerns regarding these Terms and Conditions, please contact us by e-mail at team@thenomadescape.com.

The Event General Terms and Conditions were last updated on the 2nd of October, 2023.

I General provisions

1. 1.1. The ”Website General Terms and Conditions” (hereinafter referred to as GTC) have the purpose to outline the rules and guidelines governing the use of the www.thenomadescape.com website.
2. 1.2. The website owner and operator is TNE Network LTD company, established in 85 Great Portland Street, First Floor, London, W1W7LT, England, United Kingdom, registered with identification number 13081247 (hereinafter referred to as “TNE”, ”Host”, ”Organizer”, ”Us” or ”We”).
3. 1.3. By accessing or using this website, the User (hereinafter also referred to as ”Visitor” or ”You”) acknowledges that he has read, understood and agrees to be bound by these terms and conditions. The provisions of these Terms and Conditions apply for the entire duration of use, which is renewed with each access to the Site.
4. 1.4. GTC are valid indefinitely. The Visitor agrees that TNE has the right to unilaterally amend these GTC, without need for previous notification. Should the GTC be amended, the respective amendments shall take effect immediately after publication on the Website. TNE recommends Participants to monitor the changes to these GTC.

II Use of website

1. 2.1. Information is provided about the products and services and the possibility of online acquisition is offered through the www.thenomadescape.com website.
2. 2.2. Due to the content and purpose of the website, people who want to benefit from their products must have the status of “customer”, which is acquired by completing the registration form and following the steps that TNE subsequently communicates through email. The condition of the client implies the adhesion to the conditions of use of the version published at the moment in which the website is accessed.
3. 2.3. In any case, there are pages of the website accessible to individuals or legal entities that fail to register or initiate a purchase. In this sense, users who access these parts of the website agree to be subject to the terms and conditions set forth in these general conditions, to the extent that this may be applicable.
4. 2.4. Products and services of TNE are distributed internationally and are exclusively addressed to the public over 18 years of age. During registration, the Company requests sufficient information to indicate that the User is at least 18 years old and that he fully understands and accepts the terms of use of the services. However, TNE assumes no responsibility for the use of the Site by minors who have violated this Agreement.

III Website content

3.1. Website overview

1. 3.1.1. The company markets through the platform products or services that can be identified by different categories and sections. The company sells through the platform the following activities mentioned by way of example and not limitation: access to online/offline events, courses, access to the blog, chat and webinars.
2. 3.1.2. The Platform contains a Blog section through which the Company periodically posts articles to keep website visitors informed about topics related to its business and which can be accessed free of charge.
3. 3.1.3. By subscribing, the User receives access to the Newsletter section where discounts on subscriptions, information about events or offers are communicated.
4. 3.1.4. The descriptions of the products displayed on the website are made based on our own information in case of our own and those of our suppliers in the case that corresponds.

3.2. Prices and payments

1. 3.2.1. All the prices of the products that are indicated through the web page. The initial price shown on the website for each of the products offered will be added to the current taxes and the corresponding fees for the relevant shipping costs in some cases. In any case, the final rates will be previously communicated to the customer before formalizing the purchase itself.
2. 3.2.2. Under no circumstances The Nomad Escape will intentionally sell services that it can not offer.
3. 3.2.3. The customer agrees to pay at the time he places the order. After placing an order and purchasing a service/product the client receives an invoice.
4. 3.2.4. A deposit of minimum 50% of the total purchasing amount is required before TNE can provide their services/products.
5. 3.2.5. The customer must pay the amount corresponding to their order by paying through credit or debit card, transfer, or deposit account in the bank office.
6. 3.2.6. The customer must notify TNE of any charge that he considers being undue or fraudulent on the card used for purchases, by email, or by telephone, in the shortest possible time to make the necessary arrangements.
7. 3.2.7. The description of each product and their prices are informative and may be changed without prior notice.

3.3. Formalization of orders

1. 3.3.1. Once the order has been formalized, TNE will always send an email to the customer confirming the details of the purchase made.
2. 3.3.2. An order will be considered completed when the amount is credited to the account.

3.4. Cancellation of orders

1. 3.4.1. TNE will accept cancellations of orders when they are requested 45 days prior to the planned date of using the purchased service. The 50% deposit will be refunded to the customer.
2. 3.4.1. To make the cancellation the Customer must request it through the contact form or by sending an e-mail to team@thenomadescape.com indicating CANCELLATION OF THE ORDER in the Subject and the corresponding data to identify the order.

3.5. Signing up and user accounts

1. 3.5.1. If our Website offers user account functionality, the User may be required to create an account to access certain features or services. When creating an account, the User agrees to provide accurate and complete information. It is the User’s responsibility to keep your account information up to date. Failure to do so may result in a breach of these terms. (eg. To register as an Ambassador, the User provides a series of personal data: name, surname, e-mail address, company name).
2. 3.5.2. The User is responsible for maintaining the security of your account and safeguarding the password. Do not share the password with others or allow unauthorized access to your account. If the User suspects any unauthorized access or use of the account, TNE must be notified immediately.
3. 3.5.3. All personal data provided in order to create the account, edit the profile or use the platform, including the messages sent through the chat are confidential.

IV Prohibited activities

1. 4.1. THE FOLLOWING ACTIVITIES ARE STRICTLY PROHIBITED ON OUR WEBSITE:
   • Engaging in any unlawful or illegal activities.
   • Unauthorized access to user accounts, data, or systems.
   • Posting or sharing harmful content, including malware, viruses, or spam.
   • Impersonating other individuals or entities.
   • Engaging in harassment, hate speech, or abusive behavior.
   • Violating intellectual property rights.
   • Access or attempt to access data of other users of the site, penetrate or access any of the security measures relating to the site;
   • Introduce any malware, virus or other harmful software program (worm) that damages or interferes with the operation of the site, including but not limited to cancelbots, denial of services, worms, trojan horses, viruses or any other software or hardware for this purpose;
2. 4.2. Engaging in any of the above activities may result in the immediate termination of your access to the Website.

V Privacy

1. 5.1. TNE’s Privacy and Cookies Policy applies to use of this Site, which is available on the website. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

VI Intellectual property

1. 6.1. Website content: The Nomad Escape has all the rights over the content, design and source code of this web page, including but not limited to photographs, images, texts, logos, designs, brands, commercial names, and data that are included in the Web, including copyright and trademark laws. Customers and users are warned that such rights are protected by current international legislation regarding the intellectual and industrial property. The content of this website is also considered to be a computer program, and therefore, all applicable European Community regulations on the subject also apply. It is expressly forbidden the total or partial reproduction of this website, or any of its contents, without the express and written permission of The Nomad Escape.
2. 6.2. Trademarks: All trademarks, service marks, trade names, and logos used or displayed on this Website are registered and unregistered trademarks of TNE or third parties who have granted us permission to use them. The User may not use, copy, reproduce, distribute, or modify any of these trademarks without prior written consent from the owner.
3. 6.3. Copyright: All content on this Website is protected by copyright laws, whether registered or unregistered. The User may not use, reproduce, distribute, or create derivative works based on this content without prior written consent from TNE or the copyright owner.
4. 6.4. Usage limitation: TNE informs that it does not grant a license or implicit authorization whatsoever on the rights of intellectual and/or industrial property or on any other right or property related, directly or indirectly, with the contents included in the web.
5. 6.5. User-generated content rights and responsibilities
   1. a. User content ownership: If the User submits or uploads content to the Website (including but not limited to reviews, comments, or other user-generated content), he automatically grants TNE a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display your content in any media now known or hereafter developed, for the purposes of operating, promoting, and improving the Website.
   2. b. Compliance with laws: the User is responsible for ensuring that any submitted user-generated content complies with all applicable laws, including copyright, trademark, privacy, and defamation laws. The User may not submit content that infringes on the intellectual property rights of others or violates any third-party rights.
6. 6.6. Requesting permission to use content: If the User wishes to use any content from this Website for purposes other than personal use or as expressly permitted under these terms and conditions, he must obtain written permission from TNE or the respective content owner. To request permission, please contact us at team@thenomadescape.com. Include detailed information about the content, the intended purpose and how it is planned to be use it.
7. 6.7. Reporting intellectual property violations: If the user believes that intellectual property rights have been infringed upon by content on this Website, please notify us promptly.

VII Disclaimers

1. 7.1. Disclaimer of accuracy and errors
   1. a. No warranty: This Website is provided on an “as-is” and “as-available” basis. While we make every effort to ensure the accuracy, completeness, and reliability of the content, we do not warrant or represent that the information on the Website is error-free or up-to-date. We disclaim any warranties, express or implied, including but not limited to the accuracy, reliability, merchantability, fitness for a particular purpose, or non-infringement of intellectual property.
   2. b. Errors and omissions: We are not liable for any inaccuracies, typographical errors, or omissions that may appear on the Website. The information provided on this Website is for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more complete sources of information.
   3. c. Consequential and incidental damages: To the fullest extent permitted by applicable law, we shall not be liable for any indirect, consequential, special, incidental, or punitive damages, or for any lost profits or revenues, whether incurred directly or indirectly, arising from your use or inability to use the Website, even if we have been advised of the possibility of such damages.
   4. d. TNE can not be made responsible for:
      1. i. The use that the Visitors may make of the materials on this website, in violation of the intellectual and/or industrial property rights of the contents of the website or third parties.
      2. ii. Any damages and losses to Users caused by normal or abnormal functioning of the search tools, the organization/location of the contents, access to the website or errors or problems that are generated in the development or instrumentation of the technical elements that the web or a program facilitates to the user.
      3. iii. The accuracy of the information contained in this website.
      4. iv. The access of minors to the contents included in the web, is the responsibility of their parents or guardians to exercise an adequate control over the activity of the minors under their care or to install some of the tools for controlling the use of the Internet with the object of avoiding the sending of personal data without the prior authorization of their parents or guardians.
      5. v. Communications or dialogues in the course of debates, forums, chats, and virtual communities that are organized through or around the web and/or linked websites, nor respond, therefore, the possible damages and prejudices suffered by the clients or private and/or collective users as a result of said communications and/or dialogues.
      6. vi. Errors or delays in the access to the website by the client when entering their data in the order form, the slowness or impossibility of reception by the recipients of the order confirmation, or any anomaly that may arise when incidents are due to problems in the Internet, causes of unforeseeable circumstances or force majeure and any other unforeseeable contingency beyond the good faith of TNE.
2. 7.2. In any case, The Nomad Escape is committed to solving any problems that may arise and offering all the necessary support to the client to reach a quick and satisfactory solution to the incident.

VIII Limitation of liability

1. 8.1. TO THE EXTENT PERMITTED BY LAW, WE WON’T BE LIABLE FOR ANY:
   • indirect loss or indirect damage;
   • descriptions of products and services or inaccurate information on the website;
   • product, service, or action of a Service Provider or other business partner;
   • mistake in an email address, phone number, or credit card number (unless it’s our fault);
   • force majeure or event beyond our control.
2. 8.2. If the User or Client breaches these Terms and/or the Service Provider’s terms, to the extent permitted by law:
   • we won’t be liable for any costs you incur as a result, and
   • you won’t be entitled to any refund.
3. 8.3. IN ADDITION, TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL TNE (INCLUDING OUR PARENT, SUBSIDIARIES, AND AFFILIATES, AND OUR AND THEIR OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES) BE LIABLE TO THE USER OR CLIENT OR ANY THIRD PARTY UNDER ANY CLAIM AT LAW OR IN EQUITY FOR ANY CONSEQUENTIAL DAMAGES OR LOSSES (INCLUDING, BUT NOT LIMITED TO, LOSS OF MONEY, GOODWILL OR REPUTATION, PROFITS, OTHER INTANGIBLE LOSSES, OR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES), AND ALL SUCH DAMAGES OR LOSSES ARE EXPRESSLY EXCLUDED BY THIS USER AGREEMENT WHETHER OR NOT THEY WERE FORESEEABLE OR TNE WAS ADVISED OF SUCH DAMAGES OR LOSSES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE ARE NOT LIABLE, AND THE USER OR CLIENT AGREES NOT TO HOLD US RESPONSIBLE, FOR ANY DAMAGES OR LOSSES (INCLUDING, BUT NOT LIMITED TO, LOSS OF MONEY, GOODWILL OR REPUTATION, PROFITS, OTHER INTANGIBLE LOSSES, OR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES) RESULTING DIRECTLY OR INDIRECTLY FROM THE USE OR INABILITY TO USE OUR SERVICES.
4. 8.4. We don’t make any promises about Service Providers’ products and services apart from what we expressly state in these Terms. Making the right choice(s) is entirely your responsibility.
5. 8.5. You may be protected by mandatory consumer protection laws and regulations, which guarantee you rights that no company’s terms can overrule. In that case, our liability is determined not just by these Terms, but also by any applicable consumer protection laws and regulations.
6. 8.6. Regardless of the previous paragraphs, if we are found to be liable, our liability to the User or Client or to any third party is limited to the greatest of the amount of the product or service bought from TNE.

IX Indemnity

1. 9.1. To the extent permitted by the law, you agree to indemnify and hold TNE, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against TNE by any third party due to or arising out of or in connection with your use of the Site.

X Third-party content and links

1. 10.1. This Website may contain links to third-party websites, content, or services that are not owned or controlled by us. We do not endorse, warrant, or assume responsibility for the accuracy or legality of any third-party content linked from the Website. Your interactions with these third-party websites are subject to their terms and conditions and privacy policies.

XI Force majeure

1. 11.1. We shall not be liable for any failure or delay in performing our obligations under these terms and conditions when such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, power outages, strikes, or labor disputes.

XII Promotions and campaigns

1. 12.1. TNE has the right to carry out, during defined time intervals, promotional campaigns to promote the registration of new members in its service. TNE reserves the right to modify the conditions of application of the promotions, extend them by duly communicating it, or proceed to the exclusion of any of the participants of the promotion in the event of detecting any anomaly, abuse, or unethical behavior in the participation thereof.

XIII Termination

1. 13.1. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO TERMINATE, SUSPEND, OR RESTRICT YOUR ACCESS TO ALL OR ANY PART OF THIS WEBSITE WITHOUT PRIOR NOTICE, FOR ANY REASON, INCLUDING BUT NOT LIMITED TO:
   • Violation of these terms and conditions or any other policies or guidelines posted on the Website.
   • Conduct that we believe is harmful to other users or interferes with the proper functioning of the Website.
   • Engaging in prohibited activities.
   • Suspected fraudulent, illegal, or unauthorized activities associated with your account or use of the Website.
   • Failure to comply with account security measures or repeated unauthorized access attempts.
   • Any other actions or omissions that we, in our sole discretion, believe to be in violation of applicable laws or regulations.
2. 13.2. User responsibilities upon termination
   1. a. Immediate obligations: In the event of termination of access to the Website, the User is required to immediately cease all use of the Website, including but not limited to accessing, browsing, or attempting to use any of its features.
   2. b. Account termination: If access is terminated, the User may no longer be able to access accounts, and any content or data associated with it may be deleted or inaccessible. We shall not be liable for any loss of access, data, or content resulting from the termination of your account.
   3. c. Continued obligations: Termination of access does not relieve the User of any obligations or liabilities incurred prior to the termination. The User remain responsible for any legal and contractual obligations, including but not limited to indemnification and limitations of liability, even after the termination of access.

XIV Disputes

1. 14.1. To the extent permitted by mandatory local (consumer) law, any dispute, controversy, or claim arising out of or in connection with these Terms and Conditions, including any disputes relating to their existence, validity, interpretation, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
2. 14.2. The parties shall first attempt to resolve any dispute amicably through good-faith negotiations. In the event that such negotiations do not lead to a resolution within a reasonable time, either party may initiate legal proceedings in the courts of England and Wales.
3. 14.3. Both parties agree to submit to the personal jurisdiction of the courts of England and Wales.

XV Miscellaneous provisions

1. 15.1. These GTC, representing the Contract between the User and TNE, may be assigned by the latter without the consent of the customer.
2. 15.2. The name of the chapters and the sub-titles are for reference only and should not be taken into account in the interpretation or construction of these GTC.
3. 15.3. If any of the clauses in this GTC are declared null and void, the rest of the clauses will continue to produce their effects, and the clause declared null or unenforceable will be replaced by a new clause that reflects as closely as possible the will of TNE.
4. 15.4. For questions or concerns regarding the Website General Terms and Conditions, please contact us by e-mail at team@thenomadescape.com.

The Website General Terms and Conditions were last updated on the 2nd of October, 2023.

I Introduction

1. 1.1 These Terms and Conditions (hereinafter referred to as “T&Cs”) govern the use of The Inner Circle membership (the “Platform”) operated by TNE NETWORKS PTE. LTD. 2 Venture Drive, #19-21 Vision Exchange, Singapore 608526, henceforth referred to as “we,” “us,” or “our.” The Platform offers various online services, including but not limited to digital content, virtual events, and community features (the “Services”).
2. 1.2 By accessing, subscribing to, or using the Services, you (the “User”) agree to be bound by these T&Cs, our Privacy Policy, and any additional terms applicable to specific services. Your agreement constitutes a binding contract between you and TNE NETWORKS PTE. LTD.

II Use of the Platform

1. 2.1 The Platform is intended for professional and personal development purposes. Users are expected to use the Platform in a manner consistent with this purpose and in compliance with all applicable laws and regulations.
2. 2.2 We grant you a non-exclusive, non-transferable license to access and use the Platform and the Services for your personal, non-commercial use, subject to these T&Cs.

III Registration and accounts

1. 3.1 To access certain features of the Platform, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
2. 3.2 You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account.

IV Payments, cancellations, and refunds

1. 4.1 Fees for access to the Platform or specific Services will be specified at the time of purchase. All fees are non-refundable except as expressly set forth in these T&Cs.
2. 4.2 Membership commitment and cancellation policy
   1. 4.2.1 Commitment Period: By enrolling in the Inner Circle membership (“Membership”), you (“Member”) acknowledge and agree to a one-year (12 months) commitment period beginning on the date of your Membership activation (“Commitment Period”). This commitment reflects the Member’s dedication to personal and professional development and ensures access to the full spectrum of Inner Circle benefits, resources, and community engagements designed to support transformative growth.
   2. 4.2.2 Non-Cancellation: During the Commitment Period, the Member agrees that the Membership is non-cancellable and that all Membership fees are non-refundable. The Member understands that this policy supports the structured environment necessary for impactful growth and the allocation of resources within the Inner Circle community.
   3. 4.2.3 Automatic Renewal: Upon the expiration of the Commitment Period, the Membership will automatically renew for successive one-year terms unless the Member provides written notice of their intention not to renew at least thirty (30) days prior to the end of the current Membership term. Such notice must be submitted in accordance with the Membership cancellation procedures outlined by TNE NETWORKS PTE. LTD.
   4. 4.2.4 Cancellation after Commitment Period: After the completion of the Commitment Period, the Member may choose not to renew their Membership by providing the required notice of non-renewal as specified in Section 4.2.3. Upon effective termination, the Member will no longer be billed for any subsequent Membership terms, and no further Membership fees will be due.
   5. 4.2.5 Modifications to Membership Terms: TNE NETWORKS PTE. LTD reserves the right, at its sole discretion, to modify or replace any of the terms or conditions of this Membership Commitment and Cancellation Policy at any time. Any changes will be effective immediately upon posting to TNE NETWORKS PTE. LTD. website or direct communication to the Member, unless otherwise stated. The Member’s continued participation in the Inner Circle Membership following the posting of any changes to the Membership terms constitutes acceptance of those changes.
   6. 4.2.6 Legal Acknowledgment: The Member acknowledges that this Membership Commitment and Cancellation Policy is part of the Terms and Conditions agreed upon at the time of Membership enrollment and forms a legally binding agreement between the Member and TNE NETWORKS PTE. LTD.

V Intellectual property rights

1. 5.1 All intellectual property rights in the Platform and the Services, including but not limited to content, graphics, logos, and software, are owned by us or our licensors. Except as expressly authorized by these T&Cs, you may not use, copy, modify, or distribute such intellectual property in any way.

VI User conduct

1. 6.1 Users are prohibited from using the Platform to conduct any illegal activities, infringe on the rights of others, or disrupt the operation of the Platform. We reserve the right to terminate or suspend access to the Platform for any User who violates these provisions.

VII Limitation of liability

1. 7.1 To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform or the Services.

VIII Dispute resolution

1. 8.1 Any disputes arising out of or in connection with these T&Cs shall be resolved through binding arbitration in accordance with the laws of Singapore. The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties.

IX General provisions

1. 9.1 These T&Cs, together with any other agreements or policies referenced herein, constitute the entire agreement between you and TNE NETWORKS PTE. LTD regarding the use of the Platform.
2. 9.2 We reserve the right to amend these T&Cs at any time. Your continued use of the Platform following any changes indicates your acceptance of the new terms.
3. 9.3 If any provision of these T&Cs is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
4. 9.4 These T&Cs are governed by the laws of Singapore without regard to its conflict of laws principles.